Frequently Asked Questions

We gather different information depending on the type of personal background check requested.

To deliver the best results and ensure your privacy, we require:

• Legal name
• Date of birth
• Current residential address
• Counties lived in during the past 7 years (up to 3)

Depending on the personal background check package you ordered, turnaround times range from instant results to a few days. The Basic package searches national criminal databases, and the results may be returned in less than 15 minutes.

The Standard package searches county-level records, which is typically the most comprehensive criminal records search, however they can take longer because not all counties make their records available online. If records aren’t available electronically, we send a court runner to the county courthouse to research records in person.

MyCriminalRecords.com will send you an email as soon as all results are in.

Personal background checks can return information about criminal records, sex offender registry status, Domestic Watch List status, and employment and education verification.

The package you select determines the kind of information we check. Depending on where you live, criminal record results may be limited to the most recent 10 or 7 years of information.

See specific types of searches and results that may be returned.

All MyCriminalRecords.com background checks include criminal records searches that match your legal name and date of birth. What background check companies can report to employers depends on FCRA, EEOC, and state-level regulations and guidelines. In general, though, criminal convictions will be reported.

Employment background check results don’t typically include arrests that didn’t result in a conviction, in accordance with EEOC guidance. In some states, those employment background check companies also can’t include convictions that happened more than seven years ago, in accordance with specific state laws.

Keep in mind that other background check companies may include different information in their background check results.

If your report includes inaccurate information, you may be able to get that information corrected or removed by contacting the data provider or courthouse where the record was retrieved from.

Not at all. Running a background check will not affect your credit score.

If you have questions, please call our customer support team at 866-202-9820. They’re available weekdays from 8am to 8pm ET.

MyCriminalRecords.com’s National Criminal Databases Search searches millions of records across dozens of databases from each U.S. state. Due to individual county and state laws and record storage practices, database coverage and access to records varies by state.

If your record didn’t appear on your basic report, you may want to broaden your search by ordering the Standard package, which includes a 7-Year County Criminal Court Search (for up to three counties based on where you’ve lived the past seven years). If the county where your offense occurred isn’t yet digitized, we’ll send one of our professional court runners to the courthouse to search our consumer dispute process for more information on correcting inaccuracies.